I have a problem I hope one of you can help me with. I bought a Maxtor (now Seagate) stand alone data storage device for our business data storage. It was highly recommended as an excellent storage device/backup for all our files business and family stuff. I did something wrong, apparently, at the time our old laptop crashed and died gloriously. We could not recover any data from that laptop (it was our daytime business computer and family use computer also).
We tried to load the Maxtor files onto our new laptop but the Maxtor would not start up. After Sue, my wife, had Seagate try to remote access it and that failed, they charged us $200.00. I took it to our local computer repair guys who took a look for $100.00 then tried to recover for and extra $100 plus tax. They assured an 85% success rate, with great hesitation, I said go ahead.
Of course it didn't succeed and he said they could send it to their data recovery division. I had thought that is what he just did at his local shop. He said that the central office is their high end corporate security division that has a clean room and can guarentee a 95% recovery success rate. This time he said they could give us an answer and a estimate before it would cost any more money ($448.00 so far with no data recovered). The main office called and said it would cost $1150.00 more for 24hr recovery (fuck that) or $750.00 for recovery on a regular 2 week scheduled repair. So $1198.00 to recover some or all of the data. No more if it's in that 5% area. I have to decide to proceed or not, soon.
I would have given up along time ago, our business went out of business 2 years before the crash and we have paper records. The real important files on the Maxtor were the ancestry files that Sue put in hours and hours and more hours of work building our family history records. She spent an incredible amount of time building that history. It was my fault frankly, because I spent hours and hours of time using the laptop to read Seahawk stuff. I cooked the laptop having it on all the extra time. When I was backing up the Maxtor one day, the laptop crashed and I stupidly ripped out the wires and fried something in the Maxtor. I'm an idiot, that's a given. But can the data be saved? Is continuing to spend money on this foolish? Is $750.00 too much to pay for this process? The guilt....the guilt is huge.
Danny K. if this is totally the wrong place to post this, tell me and I'll take it down. Thanks to anyone who can help advise me on how to proceed.